Job Description

The Training Specialist position fills an important client-facing and internal role for our company. The Training Specialist will assist in the onboarding of team members and train new and existing clients with specific focus on demonstrating and reinforcing our brand's service-focused culture. The position requires training at remote locations throughout the country up to several times a month. The position also requires that the team member have a detailed, working knowledge of our software product and responsibility for training end users to proficiently use our software.

About ResMan

ResMan is a provider of cloud-based software services to the multifamily housing industry. One in three Americans rent their homes and ResMan makes software that makes that possible. ResMan is dedicated to delivering exceptional service experience for owners, managers, and residents of multifamily real estate.

Our belief and commitment are built on 3 ResMan core values:

• Own What You Do - You commit to individual accountability and fulfilling our vision
• Believe in the Impossible - We believe everything is possible through creative thinking and exceptional effort
• Win Together We consistently deliver outstanding results through collaborative, supportive, trusted relationships

What You'll Do (Functions & Responsibilities)

• Works directly with the Manager of Learning and Development, Senior Lead Trainer, and Clients to ensure training is facilitated in a timely manner
• Utilizes established and effective training methodologies, techniques, and ideas.
• Facilitates client training sessions either On Campus, Off Campus or Virtual Training
• Conducts internal training sessions for ResMan team members including new hire onboarding, role-specific training, and ongoing continuing education programs.
• Identify training needs by evaluating strengths and weaknesses.
• Responsible for creating, updating, and maintaining training materials to ensure ongoing accuracy and relevance, including facilitator agendas, learner agendas, and training presentations
• Sets up and maintains training facility and resources
• Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and trainings prepared and on time

What We're Looking For

• On-site Multi-family property management experience preferred. Affordable (HUD, Tax Credit and Rural Development) experience is a plus
• Excellent verbal and written communication skills
• Knowledge of Microsoft Office and CRM software (Salesforce preferred)
• Highly developed in interpersonal skills
• Polished communicator with a high comfort level of delivering information to large groups
• Ability to lift and/or move up to 25 pounds
• Up to 50% travel.

Education Requirements

• Bachelor's degree or one- to two-years related experience and/or training; or equivalent combination of education and experience

Type

• Salaried, Exempt, Full-Time

Location

• Plano, Texas

Benefits Include

• Competitive Pay
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Health Savings Accounts
• Retirement Savings Plan (401K) with discretionary company match
• Short and Long Term Disability
• Company Paid $25,000.00 life insurance
• Supplemental Life and AD&D Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Paid Volunteer Time
• Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.

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