One of our Govt. clients in the State of Georgia is looking for Systems Analyst 2 for Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware surplus.

Candidate Must be either US Citizen or a Green Card holder.

The contract length is 3 months with a higher possibility to extend for upto 36 months).

It's a 100% ONSITE position

Job Duties:

*Local Candidates in the Tifton/Valdosta area*

*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*

• Provide onsite desktop support for customers located within assigned locations.
• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
• Install & support network devices providing business critical service
• Perform end user data back-up and recovery ensuring attention to detail
• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
• Open/document/track problem tickets escalating to appropriate workgroups when required.
• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.

Requirements:

• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college.
• 2 years of Experience with troubleshooting network connectivity issues in both LAN and WAN environments
• 2 years of Experience imaging and deploying laptops.
• 2 years of Experience providing desktop/laptop computer hardware support.
• 2 years of Experience supporting Microsoft Outlook email client.
• 2 years of Experience supporting Microsoft Office 2013 or higher.
• 2 years of Experience supporting remote workers and troubleshooting VPN and remote technology issues.
• 2 years of Experience with Bitlocker encryption, antivirus, and malware/spyware removal software.
• A+ Certification or Network+ Certification (MUST UPLOAD CERTIFICATION).
• 2 years of Experience with local and network printer troubleshooting and repair.
• 2 years of Technical support experience in a Windows 10 PC environment.
• 2 years of Experience supporting Cisco VoIP phones and Jabber client.
• 2 years of Setup and install computers for New Hire On-Boarding’s and Off-Boarding’s.
• Experience in an Active Directory Domain environment.

Job Types: Full-time, Contract

Pay: $32.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Gainesville, GA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• troubleshooting network connectivity issues: 2 years (Required)
• imaging and deploying laptops: 2 years (Required)
• providing desktop/laptop computer hardware support: 2 years (Required)
• supporting Microsoft Outlook email client: 2 years (Required)
• supporting Microsoft Office 2013 or higher: 2 years (Required)
• troubleshooting VPN and remote technology issues: 2 years (Required)
• Bitlocker encryption, antivirus: 2 years (Required)
• malware/spyware removal software: 2 years (Required)
• local and network printer troubleshooting and repair: 2 years (Required)
• Technical support in a Windows 10 PC environment: 2 years (Required)
• Active Directory Domain environment: 2 years (Required)
• Supporting Cisco VoIP phones and Jabber client: 2 years (Required)

License/Certification:

• A+ Certification or Network+ Certification (Required)

Work Location: In person

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