SMG CLERICAL ASSISTANT Job at Sparrow Health System
Job ID: 37635
Positions Location: East Lansing, MI Job Description General Purpose of Job:Description:
Positions Location: East Lansing, MI
General Purpose of Job:
Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Greet, interact with, direct patients, visitors and others appropriately. Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments.
- Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice. Open, sort, review and distribute mail.
- Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes.
- Complete required forms/reports and enter data into computer, for correct insurance billing. Tabulate receipts, following billing procedures.
- Maintain records/files, obtain authorization forms for services and release of records.
- Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax).
- Assume preceptor role for new clerical assistant and/or new medical assistant clerical
- Other duties as assigned.
Job Requirements
General Requirements
• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.
Work Experience
• Six months experience in a health care office or similar setting. Preferred. • Medical terminology, diagnosis and procedure coding, insurance and basic accounting as obtained through successful completion of a course. Preferred. • Experience with an EMR. Preferred.
Education
- High school diploma or GED
Specialized Knowledge and Skills
• Demonstrates knowledge of CRT keyboard to process transactions. • Demonstrated excellent verbal and written communication skills • Ability to work in an EMR • Medical terminology, diagnosis and procedure coding, insurance and basic accounting as obtained through successful completion of a course preferred
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family
Administrative/ClericalRequirements:
Shift
Days
Degree Type / Education Level
High School / GED
Status
Full-time
Facility
Sparrow Medical Group
Experience Level
Under 4 Years
Please Note :
clarksonsq.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksonsq.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.