TECHNICAL EXPERTISE

• Must have experience in a programming language. Examples of languages might include Python, Ruby, js, Go, Rust, C#, Java, C++, C, etc.
• Must understand different operating system concepts. Examples include Startup Management (intid), Service Management (systemd), Process Management, Network concepts, Virtualization, Memory and Storage, File systems.
• Must have experience working with Linux and Windows operating systems. Examples include Server 2022, Server 2019, Ubuntu, Debian, and RHEL.
• Must demonstrate strong knowledge of terminal Examples include:
  • Text Manipulation (awk, sed grep, sort, uniq, cat, cut, and PowerShell equivalents.)
  • Process Monitoring (ps, top, htop, atop isof)
  • Compilation of applications from source (gcc, dotnet, make, etc...)
  • Bash / PowerShell scripting
  • Network (nmap, tcpdump, traceroute, dig, netstat, nc)
• Know about Networks, Security, and Protocols. Examples include HTTP (Hypertext Transfer Protocol), HTTPS, FTP, SSL (Secure Sockets Layer) / TLS (Transport Layer Security), SSH, and Port Forwarding.
• Must have general knowledge of the configuration of Reverse Proxy, Caching, Forward Proxy, Load Balancing, and L7 Firewalls.
• Must have general knowledge of Web Servers. Examples include IIS, Nginx, Apache, Tomcat, and Caddy.
• Must be able to talk about branch strategies. Examples include:
  • Trunk-based Development
  • ReleaseFlow
  • GitFlow
  • GitHubFlow
• Must be able to describe container promotion models/pipeline artifact
• Must be able to create containers. Examples include Docker, Docker-compose, etc.
• Must know infrastructure as code. Example areas include

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  Must know a CI/CD tool. Examples include:

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  Must have a high degree of knowledge of cloud providers. Examples include:
  • Azure
  • AWS (Amazon Web Services)
  • GCP (Google Cloud Platform)
  • Heroku
  • Digital Ocean

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  Must understand how to monitor software and infrastructure. Examples include:

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  Must be familiar with Service Mesh. Examples include Consul, Linkerd, Envoy.
• Must be familiar with Cloud Design patterns.
• Must be familiar with GitOps and nextgen CD platforms. Examples include Flux CD (Continuous Deployment), Argo CD, Harness.
• Must have demonstrate principles of security infrastructure.
• Must have knowledge of the OWASP framework and CIS controls.
• Must understand the importance of principle of least privilege or zero trust identity.

SOFTSKILLS

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  General knowledge of the benefits of using Agile practices, Scrum and/or Kanban.
• Strong verbal and written communication skills.
• Solid Interpersonal and collaboration skills.
• Excellent customer service skills. Take ownership.
• Must have a strong work ethic, time management skills and a positive attitude.
• Ability to work independently or on a team.
• Ability to coordinate activities with team members and other stakeholders.
• Ability to multi-task and change priorities with effective results.
• Ability to leverage various trusted sources of information (articles, webinars, Internet, etc.) to gain accurate knowledge of current automation and DevOps patterns and practices and then recommend and implement appropriate solutions for the FM Global organization.
• Experience working with vendors and resellers, handling vendor/reseller relationships, and bringing available resources to bear to solve problems or realize opportunities.
• Experienced in managing/leading projects and ability to produce any necessary artifacts.