Senior ADRC Specialist (Resource Center Program) (may underfill as ADRC Specialist) Job at Waukesha County, WI
Waukesha County is recruiting for a full time Senior ADRC Specialist in the Aging and Disability Resource Center (ADRC). Under Supervision, this position will specifically work to deliver Resource Center Program services to older adults, adults with disabilities and their caregivers. This position will provide information and assistance to consumers contacting the call center, provide resources and support to consumers. Duties include assessing consumer’s unique circumstances, identifying needs, and options available to meet needs and, as appropriate, assisting in linking them to resources. May also include assessing eligibility for and potential enrollment into Wisconsin Long Term Care Programs.
Under supervision to perform senior level professional work involving the delivery of aging and disability resource center services to the elderly, individuals with disabilities or mental health concerns, and their families; and to perform other duties as required.
Receives referrals of clients with developmental disabilities, mental health concerns, physical disabilities, and the elderly and conducts assessment addressing physical, medical, personal, emotional, vocational, social and psychological needs.- Informs clients of available programs and services to meet their individual needs, and encourages participation in the most appropriate activities.
- Provides community education on available resources and services for the elderly and for individuals with developmental disabilities, mental health issues, and physical disabilities.
- Intervenes in emergency situations providing expertise for crisis intervention to families.
- Conducts assessments at consumer's home or off-site location.
- Provides short-term care coordination and maintains case records in compliance with agency, state, and federal standards.
- Participates in staff meetings, multidisciplinary team's conferences, and contract service consultations for development and coordination of service plans.
- Prepares detailed documentation and may testify in court in evidentiary hearings, contested cases, and annual court reviews.
- Insures the proper administration of required documentation for federal and state funding sources.
- Establishes and maintains effective working relationships with clients, families, caregivers, service providers, volunteers, community agencies and the public.
- Performs emergency government duties as assigned in event of Waukesha County Emergency Government declaration.
- Participates in program development, marketing, and outreach activities.
- Performs other duties as required.
Essential Knowledge and Abilities
- Considerable knowledge of the federal, state, and local rules, regulations, and statues governing the delivery of human services.
- Considerable knowledge of human behavior, dynamics of groups and families, interpersonal relations, and social interaction.
- Considerable knowledge of community resources and services as they pertain to developmental disabilities, mental health, physical disabilities, and the elderly.
- Considerable knowledge of social problems, such as family disorganization, domestic violence, abuse and neglect, discrimination, disability, poverty, unemployment, aging, and their effect on the individual.
- Working knowledge of behavior management principles, practices, methods and techniques.
- Working knowledge of the cognitive, emotional, and physical needs of persons being served.
- Working knowledge of confidentiality statutes and requirements, including the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
- Working knowledge of electronic health record software, computerized department program software, Internet access, and database, spreadsheet and word processing programs.
- Ability to respond appropriately in a crisis situation.
- Ability to develop and maintain effective working relationships with clients, families, multi-disciplinary staff, other agencies, and the general public.
- Ability to participate in multi-disciplinary decision making and services coordination.
- Ability to plan and organize work effectively.
- Ability to interpret and explain programs and services available to clients and their families.
- Ability to communicate effectively both orally and in writing.
You must meet these minimum Training and Experience requirements:
- A bachelor’s degree from a recognized college or university in sociology, social work, psychology, nursing, or a closely related field.
- Two years of responsible work experience in social work, counseling, nursing, or a closely related field; one year of experience must include working with at least one of the target populations (frail elder, physical disability, or intellectual/development disability).
- A master’s degree in social work, nursing, psychology, or a closely related field may substitute for one year of the work experience.
- Valid driver’s license.
The Department of Health and Human Services may choose to underfill this position as an Aging and Disability Center Specialist. The classification specification for ADRC Specialist can be viewed at: https://www.waukeshacounty.gov/jobs
The minimum training and experience requirements for ADRC Specialist are:
A bachelor’s degree from a recognize college or university in sociology, social work, psychology, nursing, or a closely related field.- Valid driver's license.
Waukesha County's pay plans, group insurance programs, and other benefit policies comprise a package that is highly competitive and satisfies the needs of its employees. This is intended to give only a brief summary of the employee benefit package. Additional information will be provided at the time of hire. Benefits for part-time positions are pro-rated.
Health Insurance
High Deductible Health Plan with Health Savings Account (HSA). Coverage begins on the first day of the month following sixty (60) days of employment (not to exceed ninety (90) days). However, newly hired or eligible FLSA-exempt employees may have the waiting period for health coverage waived providing that no double coverage exists. Requests will be reviewed, and approved or denied, on a case-by-case basis. Dependent upon participation in a health risk assessment, employees may be eligible for an employer contribution to their Health Savings Account.
Waukesha Employee Health & Wellness Center
Employees of Waukesha County and their dependents (ages 2+) who are enrolled in health insurance have access to an onsite medical clinic operated by Everside Health. The clinic is located at 615 W. Moreland Blvd in Waukesha. Patient confidentiality is of the utmost importance as all staff are employees of Everside Health. Providers of the clinic include a Board-Certified Physician, three Physician Assistants, one Physical Therapist, and one Health Coach.
The clinic is open Monday - Friday and has early morning to evening appointment times. Patients should be able to schedule same day or next day appointments for service. Services available include: health coaching, preventative/wellness care, non-preventative (illness/injury visits), immunizations, lab work, disease management, physical therapy, medication dispensing, and work-related injuries.
Office Visit Fees Cost
Preventative Care Free
Non-Preventative Care $28.00 per visit (After Deductible Met Copay is $0)
Physical Therapy $28.00 per visit (After Deductible Met Copay is $0)
Medication No separate charge
Medication Refill Appointments No Cost
Health Coaching No Cost
Office visit fees are applied towards health plan deductible and out-of-pocket maximums.
Employee Wellness Activities, Program and Fitness Center
24/7 access to a wealth of health tools and information on the wellness portal. On-going education programs, fitness challenges and classes. On-site fitness center.
Health Care Flexible Spending Account
This plan allows you to make pre-tax payroll contributions to use for the reimbursement of qualified out-of-pocket medical expenses. The 2023 contribution limit is $3,050. This benefit is not available for employees enrolled in the High Deductible Health Plan. Coverage begins on the first day of the month following sixty (60) days of employment.
Dependent Care Flexible Spending Account
This plan allows you to make pre-taxed payroll contributions to use for reimbursement of your dependent care expenses. The IRS allows you to contribute up to $5,000 per year from your paycheck for child and/or elder care. Coverage begins on the first day of the month following sixty (60) days of employment.
Dental Insurance
Waukesha County offers you a choice of two dental insurance plans. Coverage will begin on the first of the month following six (6) months of employment.
Vision Insurance
Coverage will begin the first of the month following sixty (60) days of employment.
Premium Option Plan
Employees are automatically enrolled in this pre-tax option. This plan allows you to pay your share of the health, dental, and vision insurance premiums on a pre-tax basis. This means you pay less state, federal, and FICA taxes, thus saving you money. You can elect to pay on a post- tax basis if you prefer.
Vacation
Waukesha County’s vacation plan allows you time off with pay during your first calendar year of employment. You may earn and use eight (8) hours of vacation for each month worked up to a maximum of eighty (80) hours. You will receive eighty (80) hours of vacation for use in your second calendar year and one hundred twenty (120) hours for use in your third calendar year.
Salaried Full-Time Vacation Accrual Schedule
Holidays
Employees are eligible for eleven (11) paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, The Day after Thanksgiving, Christmas Eve Day, Christmas Day, New Year’s Eve Day, and Two (2) Floating Holidays that are earned on February 1 and June 1 of each year.
Sick Leave
The Sick Leave Plan is designed to provide you with salary continuation in the event of personal injury or illness. Regular full-time employees are credited with ninety-six (96) hours of sick leave immediately upon employment. Thereafter, sick leave is earned at the rate of eight (8) hours for each month of work up to a maximum of nine hundred sixty (960) hours.
Long-Term Disability
Waukesha County pays the full premium on employee’s behalf for this benefit. The long-term disability insurance plan provides for a monthly income in the event of a disabling injury or illness which renders you incapable of performing your job. Coverage will begin the first of the month after hire date.
Life Insurance
Waukesha County pays the full premium cost on your behalf. You will be insured for an amount equal to two (2) times your prior year gross wages rounded to the next higher thousand dollars. In addition, you are insured for Accidental Death and Dismemberment benefits. Coverage will begin the first of the month following six (6) months of employment.
Voluntary Worksite Benefits
Waukesha County offers supportive voluntary benefit options for Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. These benefits help pay for unexpected medical costs and other expenses. Each offering is ala carte so you can select the plan that is right for you and your family. Monthly payroll deductions for the Voluntary Supportive benefits are only offered as after-tax deductions, so any benefits received under these plans are tax-free.
- Off the job coverage
- Pays benefits directly to you when an accidental injury happens, and medical attention is needed
- Covers many types of injuries, from simple ones like lacerations needing stitches, to complex injuries from serious accidents that require hospitalization
- Pays extra benefits if kids are injured in an organized sporting event, like school or club sports Includes life insurance covering an accidental death
- $50 Annual Health Maintenance Screening benefit for EACH covered family member
- Pays benefits directly to you to help with unexpected expenses or lost income resulting from the diagnosis of a covered Critical Illness; the diagnosis must occur while you are covered under the group policy.
- You choose a lump sum benefit of $10,000, $20,000 or $30,000 Automatically covers your children with no extra charge
- Covered illnesses include: Heart Attack, Stroke, Cancer, Major Organ Failure, Coma, Paralysis, MS, ALS, Parkinson’s, Alzheimer’s and more
- Specified Childhood Illnesses also included
- $50 Annual Health Maintenance Screening Benefit for EACH covered family member
- Pays benefits directly to you to spend as needed, when you or a covered family member is hospitalized
- Pays a benefit of $1000 upon admission, plus daily benefits for injuries or illnesses, and includes hospitalization due to pregnancy and childbirth
- No pre-existing condition limitation!
- Premium waived if you’re hospitalized more than 30 days
- $50 Annual Health Maintenance Screening Benefit for EACH covered family member
Dependent Life Insurance
You may choose to elect dependent life insurance for your spouse and/or eligible dependents. Employees pay the full premium cost for dependent life insurance. Coverage will begin the first of the month following six (6) months of employment.
Voluntary Term Life Insurance
You may choose to purchase additional supplemental term life insurance. Employees pay the full premium cost for supplemental term life insurance. Coverage will begin the first of the month following six (6) months of employment.
Wisconsin Retirement System - Pension Plan
As a full-time employee, you will automatically be enrolled in the Wisconsin Retirement System. This pension is administered by the State of Wisconsin Department of Employee Trust Funds. You will be required to pay the employee’s share of contributions to the fund, while Waukesha County contributes the employer’s share. Employees are vested in their portion of contributions immediately and after five years of creditable service for the employer contribution.
Deferred Compensation
Waukesha County offers access to a 457 Deferred Compensation program that allows you to save and invest for retirement through payroll deduction. This completely employee funded. Participation is voluntary and employees can enroll at any time. Employees may contribute on a pre-tax or Roth basis.
Payroll Roth IRA
Waukesha County offers access to a payroll Roth IRA that allows you to save and invest for retirement through payroll deduction. This completely employee funded. Participation is voluntary and employees can enroll at any time.
Retirement Health Savings (RHS) Plan
This is a benefit funded by Waukesha County. Waukesha County will contribute up to $550 per year into an employee’s RHS account. Funds are available to the participant following separation of employment and can be used for reimbursement of qualified medical expenses or qualified insurance premium payments that occur post-employment. Contributions begin the first month after date of hire.
Social Security
During your working years, you regularly contribute a certain percentage of your income toward Social Security. Waukesha County matches your contribution, dollar for dollar.
Electronic Direct Deposit Program
Employees will be required to have their paychecks electronically deposited into the financial institution and account of their choice. Participants will receive a statement of earnings each payday as opposed to a payroll check.
Worker’s Compensation
As an employee of Waukesha County, you are protected under the Worker’s Compensation Act, which provides for hospital, medical, surgical care, and income loss payments for work-related injuries and illnesses.
Jury Duty & Witness Service
In the event you are subpoenaed for jury duty or subpoenaed to serve as a witness in connection with an incident occurring while at work, you will be eligible for paid leave.
Funeral Leave
In the event of a death in your immediate family, you will be allowed up to twenty-four (24) hours of leave with pay to attend the funeral.
Employee Assistance Program
Waukesha County offers access to a free confidential Employee Assistance Program for all employees and members of their household. The program provides a helping hand with such problems as stress, family & relationship concerns, alcohol or drug dependency, workplace conflicts, work life balance, depression and anxiety, parenting concerns, grief or loss, crisis situations, child or elder care resources, and convenience resources. Participants can receive up to eight (8) visits in person or telephonically with an EAP Provider per clinical issue per 12 months at no cost.
Tuition Assistance Program
Regular full-time and regular part-time employees who have passed a 6-month employment period are eligible for this program. The County will reimburse 75% of eligible educational costs up to $400 per semester (up to $800 per calendar year). Courses must be job-related and of direct benefit to the County or in a designated program to qualify.
Employee Discount Programs
Waukesha County offers discounts on Dell products, cellular service through U.S. Cellular, AT&T, T-Mobile, and Verizon, and discounted rates on Microsoft 365 through Microsoft Home Use Program.
Pay for Performance
Employees are eligible for performance based merit awards with exceptional and commendable performance ratings.
Student Loan Forgiveness
Employees may qualify to receive student loan forgiveness under the Public Service Loan Forgiveness Program (Special Programs - MyFedLoan).
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