Humana’s Primary Care Organization is one of the largest and fastest growing value-based and senior-focused primary care providers in the country, operating over 200 centers across eight states under two brands: CenterWell & Conviva. Operating as a payer-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our clinics offer a team-based care model, where our physicians lead a multi-disciplinary care team supporting patient’s physical, emotional, and social wellness.
The Sales Support Assistant is part of our Field Sales team, committed to introducing community partners and seniors themselves to the value our primary care centers offer with the objective of procuring new patients.

Responsibilities

The Sales Support Assistant is responsible for working closely with the field sales team, primary care center leadership, the health plan broker relationship manager and others, cross-functionally, to support overall prospect and patient engagement in the market. This includes both B2B and B2C channels.

The Sales Support Assistant’s responsibilities include:

• Support field sales team in efficient and effective execution of events
• Develop and maintain calendar of sales events in market
• Utilizing CRM (Salesforce) to provide administrative support, including lead entry, tracking, and event attendance and satisfaction
• Ensure all programs and activities adhere to compliance guidelines/CMS regulations
• Attend and facilitate activities as time allows
• Occasional evening and weekend work may be required as business needs dictate

Required Qualifications:

• 2-4 years experience in event/activity management, sales support or marketing, focusing on the senior population
• Customer service oriented with the ability to work well under pressure
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with a high level of quality, productivity and communication
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

Preferred Qualifications:

• Utilization of Salesforce (CRM)
• Previous experience in establishing community partnerships
• Managed Health Care Experience focusing on Medicare population
• Bilingual Spanish

Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will read to a set of interview questions and you will enter/text responses to each question. You should anticipate this interview to take about 10 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.

Scheduled Weekly Hours

40