Retail Sales Associate and Customer Service Job at Elements Massage

Elements Massage Castle Rock, CO 80108

Overview: If you’re looking for a exciting career where you can positively change the lives of clients in a meaningful way then look no further!
Elements Massage is a wellness studio looking for engaging, fearless, outgoing personalities to join our Wellness Team.

Responsibilities and Duties

  • Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.
  • Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world

Qualifications and Skills

  • Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
  • Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
  • Drive to create the best work environment for the team members and the best experiences for the client.

Benefits

  • Studio Specific Benefit - Pay $16-$18 per hour depending on experience - Bonuses based on monthly conversion numbers - Discounts monthly massages at the studio Legal Disclaimer: Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM. Location: 323 Metzler Dr.,#105, Castle Rock, CO 80108 Location: 323 Metzler Dr.,#105, Castle Rock, CO 80108

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay

Application Question(s):

  • Are you able to work 3-9pm?
  • Are you able to work at least 1 weekend shift per week?

Education:

  • High school or equivalent (Required)

Work Location: Multiple Locations




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