Who are we?

We are a well-established boutique law firm located in the South Lake Union neighborhood of Seattle, focused primarily on DUI defense as well as Personal Injury. We’ve made a strong commitment to excellence through personal and professional development. We strive to create a positive and healthy work environment in order to attract and retain employees through a combination of competitive pay, generous benefits, supportive working conditions, and a teamwork-based company culture.

Who we are looking for?

We have an immediate opening for an energetic and highly organized and proactive receptionist. Must also possess an excellent work-ethic and a passion for providing first-rate customer service. No previous experience necessary. Will train the right person.

Job Overview

Answer Phones (35%)

Process incoming calls from potential clients, existing clients, co-workers, and vendors. Some light sales scheduling with potential clients required.

Greet, Direct, and Assist Internal/External Customers (25%)

Greet, assist, and help situate potential and existing clients. Do the same for co-workers and vendors as needed.

Prepare and Maintain a Beautiful and Functional Physical Environment (10%)

Prepare, maintain, tidy, and always be aware of the condition of common spaces; such as the reception area, the conference room, the staff kitchen, and the supply/copier room.

Assist with Special Projects & Daily Tasks (30%)

Assist with various special projects and daily tasks assigned by office manager as needed. Getting mail and processing for all departments. Bank deposits. Maintain and order office supplies.

Essential Skills & Attributes:

• Ability to effectively manage multiple tasks and adapt to change within fast-paced environment
• Active desire to provide excellent customer service to internal and external customers
• Computer and internet savvy
• Excellent attention to detail, accuracy, and consistency
• Exceptional analytical and problem-solving prowess
• Extensive experience using MS Office Products (strong emphasis on Word, Excel, and Outlook)
• Firm capacity to work independently and as part of a team
• Goal-oriented
• Highly organized
• Outstanding communication skills
• Excellent work-ethic. Reliable and dependable
• Self-motivated, self-starter

Compensation & Benefits

• 401k Profit Sharing & Matching
• Medical
• ORCA Card
• Paid Holidays
• Paid Vacation
• Performance-Based Incentives
• Sick Time

If your background, experience, and personality are aligned with these qualifications and you want to advance your career with a profitable and well-established law firm, please submit your resume and cover letter.

Job Type: Full-time

Pay: $18.00 - $21.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Seattle, WA 98109: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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