Owner Onboarding Specialist (On-site) Job at WyndhamDestinations.
Owner Onboarding Specialist - Kailua Kona (On-site)
At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.
At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.
The Owner Onboarding Specialist follows Best Practices to include completing sales documents for Wyndham Destinations owners, & supports sales through training, retention & compliance evaluations & reporting.
Additional responsibilities include completing after sale follow activities, providing on-going product knowledge training for sales teams, monitoring rescission rates, and communicating results to site leader &/or management. The QAO reviews and analyzes rescission information, makes observations, completes reports, and assesses program progress. The OOS partners with all site departments to support sales.
Duties/Responsibilities:
- Assist sales in accomplishing compliance and retention goals
- Complete closing for all sales
- Utilize closing opportunity to identify areas needing improvement for sales professional
- Partner with management to develop successful training activities including observation reviews, ride-along and other activities
- Serve as QAO according to Sales Quality Assurance Best Practices
- Complete owner follow up during and after rescission period involving sales participation as necessary
- Provide management continuous feedback evaluating program success
- The Owner Onboarding Specialist reports directly to the Quality Assurance Manager &/or Site Leader.
Minimum Qualifications:
- Must have one year Timeshare/Vacation Ownership experience
- WVO product knowledge highly preferred
- Hawaii Real Estate License Required
- Hawaii Notary Public Desired
A World of Inclusion
Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.
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