Job description
GroundsPRO, LLC is a full-service commercial grounds maintenance company that strives to provide the best customer service and products in the industry. We offer our clients a great wealth of knowledge and experience to help protect and improve our clients’ assets in the Greater Cincinnati/Dayton Region.
Summary
The Production Manager is responsible for exceeding customer expectations by effective management of the financial resources and personnel appropriated to them. This position requires coordination of materials, people, equipment, and subcontractors to ensure job site quality meets GroundsPRO standards. The Production Manager will work closely with the Account Manager to identify staffing needs, perform hiring duties, and prepare daily crew schedules. This position requires the ability to work in a fast-paced, error and accident-free environment. Production Managers must have the ability to master the requirements of each of the positions that work in landscape maintenance and snow management.
Priorities
Develop and Maintain a Strong Team

• Evaluate team strengths and limitations, augment as appropriate
• Ensure proper development of Crew Leaders and client relationship – ensure the relationship is successful and fosters trust
• Mentor Crew Leaders and crew team members to ensure effective implementation of GroundsPRO quality standards
• Perform timely annual performance evaluations and personnel development strategies
• Identify team members with the potential for growth/career path
• Foster a cohesive team of Operations staff to ensure quick response to client expectations and quality production
• Support timely and accurate implementation of procedures and paperwork

GroundsPRO Customer Service Standards

• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling and disciplining employees
• Mentor Crew Leaders in building long-term client relationships
• Provide assurance that contract obligations, quality standards, and expectations are fulfilled
• Provide support to team members in performing and completing all client projects – we are the experts, and they are seeking our advice

GroundsPRO Quality Standards

• Ensure GroundsPRO Quality Standards are met by all team members for all clients
• Accountable for profitability by diligent monitoring and analysis of productivity
• Manages control system to ensure extra billable work is performed in a timely, accurate and profitable manner
• Assist with training and enforcing all safety procedures and policies
• Assists with the development and implementation of long-term enhancement objectives of sites in the designated market area
• Manages direct cost of sites in the designated market area, meeting budget goals and business objectives
• Manage service crews and assist administrative staff to satisfy contractual obligations and ensure responsive concern for client expectations

Summary of Specific Responsibilities
Management of Production on Snow Removal and Maintenance Accounts

• Maintains standards and ensures quality
• Implement procedures and processes, and coordinate routine and long-term tasks and schedules

Job Costing of Accounts

• Develop and maintain schedule, accounting for and optimizing job locations, equipment allocation, crew skills, customer preferences, and job hours
• Ensure contract compliance

Personnel

• Recruit, hire, and develop a maintenance team
• Maintain optimal standards of performance and initiate periodic evaluations
• Act as a liaison between field operations and general office management function
• Represent company in professional groups/associations
• Maintain active contact with people and trends in the industry that affect operations

Qualifications and Experience
Required:

• BS Degree (or equivalent) or 4 years’ experience in landscape maintenance preferred
• Strong communication skills – English verbal, written and reading comprehension
• Ability to develop strong client and employee relationships
• Hands on approach to task management, employee, and customer interaction
• Strong time management and organizational skills
• Strong analytical skills, ability to meet critical deadlines with accuracy and attention to detail
• Responsive to client's needs and requests – build customer rapport

Preferred:

• Certifications in Landscape Maintenance and Irrigation
• Bi-lingual Spanish
• Computer skills – Microsoft Word, Excel and Email
• Personnel Development
• Professional Demeanor and Appearance
• Proven leadership abilities with organized and structured approach to crew supervision
• Responsive with positive attitude and initiative, team oriented, and strong role model

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8-hour shift

Supplemental pay types:

• Bonus pay

Work Location: One location
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• BS Degree (or equivalent) or 4 years experience in landscape maintenance preferred

• Strong communication skills – English verbal, written, and reading comprehension

• Ability to develop strong client and employee relationships

• Hands-on approach to task management, employee, and customer interaction

• Strong time management and organizational skills

• Strong analytical skills, ability to meet critical deadlines with accuracy and attention to detail

• Responsive to client's needs and requests – build customer rapport

Preferred:

• Certifications in Landscape Maintenance and Irrigation

• Bi-lingual Spanish

• Computer skills – Microsoft Word, Excel, and Email

• Personnel Development

• Professional Demeanor and Appearance

• Proven leadership abilities with an organized and structured approach to crew supervision

• Responsive with a positive attitude and initiative, team-oriented, and strong role model

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Please Note :
clarksonsq.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksonsq.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.