Our global client's HR Operations department has an outstanding opportunity for a highly motivated professional to join the HR Employment Administration Team. The HREA Team is responsible for managing most federal, state, local compliances for our client's locations and corporate employees across the US.

The HR Operations coordinator is responsible for providing exceptional verbal/written client support, transactional report preparation, administrative responsibilities of third party software, resolution of data feed exceptions, and workload balancing. This position will interact directly with Field Human Resource partners, Legal, Operations, and Employees.

Responsibilities:

• Provide client support in high call volume phone setting
• Review approximately 200 employee records daily for accuracy
• Prepare weekly statistical reports for assigned process tower.
• Administration responsibilities for third party software; resolve data feed exceptions
• Assist other team members as needed

Requirements:

• High School Diploma. Bachelor degree preferred
• Strong customer service mindset.
• Solid problem-solving and analytical skills; high proficiency in Microsoft Office
• Proven ability to get results in a fast paced environment, while maintaining a positive attitude and supporting organization decisions
• Comfortable managing multiple tasks and deadlines, often simultaneously
• Excellent organizational skills with a keen attention to detail
• Excellent oral and written communication skills
• Prior Call Center, HR and/or Payroll experience preferred; Spanish fluency a plus
• Availability during business hours of 8am -5 pm M-F

Job Types: Contract, Temporary

Pay: From $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Oak Brook, IL 60523: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Call center: 1 year (Preferred)
• Payroll: 1 year (Preferred)
• HR/Benefits: 1 year (Preferred)

Work Location: Hybrid remote in Oak Brook, IL 60523

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