Front Desk Receptionist/Scheduler Job at Rome Orthopaedic Center
About us
Rome Orthopaedic Center is a small business in Rome, GA. We are professional, agile and our goal is to provide exceptional patient care and outstanding customer service. When it comes to Orthopaedics we are the one. .
Our work environment includes:
- Modern office setting
Our busy practice is currently seeking a Front Desk Receptionist who has experience handling high-volume patient flow and is capable of answering and managing multiple incoming calls. We're looking for an organized candidate who can handle a high volume of patients quickly on the front end, thereby allowing our medical team to spend more time providing care and attention to the patients in our clinic. The ideal candidate has at least three years of experience in healthcare administration and a knowledge of orthopedics, surgery and sports injuries.
Responsibilities:
- Answer incoming calls, questions, and requests from customers.
- Provide prompt service to customers.
- Greet visitors and direct them to appropriate personnel.
- Answer questions and concerns regarding hospital services, hours of operation, and physical location of departments.
- Schedule appointments; send reminder letters; confirm appointments; update information in patient scheduling system.
- Answer incoming calls in a timely manner.
- Have knowledge of insurance billing systems.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid sick time
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Orthopedics
- Sports Medicine
- Surgery
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Rome, GA 30161: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your desired hourly wage?
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
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