About us

Rikeesa Salon & Spa is a flourishing Aveda Concept salon & spa that provides services such as:

• Haircutting & Coloring
• Salon treatments
• Nail care
• Skincare & Facial
• Massage.

In June of 2022, Rikeesa had transitioned into new ownership, and is looking to restructure with a new team of talent to bring in growth and profits that were first seen after Rikeesa had first opened in 1984. Our mission is to continue providing our salon services in pursuit of living the Aveda way, by caring for the world we live in.

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

The duties of a salon manager will likely include opening and/or closing a salon during business hours, scheduling staff, recruiting, hiring, firing, and training employees, handling conflicts and client complaints, and everything else that goes into the daily operation of the business.

Other responsibilities are as follows:

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests coming into the salon
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Check, sort and forward emails
• Monitor office supplies, retail and back bar products and place orders when necessary
• Keep updated records and files
• Take up other duties as assigned (travel arrangements, schedules etc.)
• Assist in the Recruiting and Hiring of new employees for the salon

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Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay
• Tips

Ability to commute/relocate:

• Cheshire, CT 06410: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 5 years (Required)
• Management: 5 years (Required)
• Salon Industry: 5 years (Required)

Work Location: One location

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