Front Desk Attendant - Customer Service Job at Lafrance Hospitality
Join us at the BRAND NEW Fairfield Inn & Suites by Marriott Hotel in North Conway, NH at Cranmore Mountain. We are very excited to build our team to open this new hotel.
Employees Ski for FREE at Cranmore!
We are looking for a Hotel Front Desk Attendants BOTH Part-Time & Full-Time Positions available. We have an excellent management team and are happy to work with you on a schedule that best fits both of our needs.
Pay: $16.00 - $17.00 Per Hour
RESPONSIBILITIES:
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the telephone in a professional manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
Shifts: 7am-3pm , 3pm-11pm
Job Types: Full- Time, Part-time
Keywords: Receptionist, Customer service, hospitality, administative
Requirements
- Hotel experience is a plus but NOT REQUIRED
- Multitasking
- Customer service skills
Benefits
- Employees Ski for FREE
- Brand Wide Hotel Room Discounts
- Company Wide Hotel Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- 90 day Review & Annual Review Program
- Extensive Room for Growth
- Paid Training
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