The DAYS INN of Sault Sainte Marie, MI is now under NEW Ownership and Management. We are working very hard to create and maintain a family and team-oriented work environment for our employees. Any candidate that would be considered for employment will be expected to adapt and conform to this atmosphere as we have found it to be the type of work environment that is most conducive to our success. We expect our team members to provide exceptional customer service, 24 hours a day, 365 days a year. We are constantly striving to improve the overall guest experience. We do this as a team, no matter the department, no exceptions. If you are not prepared to buy into these goals, this is not a position for you.

***LOOKING TO HIRE IMMEDIATELY****

We are currently hiring for Front Desk Agents both part time and full time. Shifts will mainly include 3rd shift work, but hours will vary as we are willing to work with the right candidate. As a hotel, we are open 365 days a year, 24 hours a day. This requires employees to work weekends and holidays. Wage is negotiable based on education and experience and will be discussed during the interview.

As a Front Desk Agent, you will check guests in and out courteously and efficiently, process all payments according to established hotel requirements, provide information and assistance to all guests and visitors, assist in keeping all public areas clean and more. See below for further job qualifications.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:

· Assisting guests efficiently, courteously and professionally at all times

· Maintain a high level of service and hospitality

· Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

· Post guest charges, collect payments and follow all cash handling procedures as required

· Handle guest mail and messages with respect to privacy and professionalism

· Be knowledgeable of the hotel brand and various programs (travel programs, special offers)

· Be a great communicator to various departments and management on guest comments and concerns

· Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance

· Have full knowledge of hotel safety and emergency procedures

· Laundry as required

· Cleaning as required.

· Other various tasks to be performed consistently or periodically as set forth by the hotels leadership team.

Experience

· Hotel or customer relations experience desired, but not required.

· Must be able to work a flexible schedule, 1st, 2nd and 3rd shift, weekdays and weekends

· Team player

· Moderate computer skills

· Positive personality with customer service skills required

You can respond to this career opportunity through email or by dropping of your resume/application at the Days Inn of Sault Sainte Marie, MI

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Sault Sainte Marie, MI 49783: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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