A Certified Nursing Assistant (CNA) helps patients/residents with comprehensive and personalized health care needs under the supervision of a nurse. A CNA assists patients/residents with activities of daily living to include bathing, dressing, eating, grooming, toileting and exercising. This role is also responsible for the successful transfer of residents to and from activities. A CNA assists the nursing staff with many physical and complex tasks, including medical tasks like blood, monitoring vitals with medical equipment and reporting patient behavior and wellbeing.

DUTIES/RESPONSIBILITIES:

• Provides physical support for patients/resident’s daily activities and personal hygiene, including bathing, dressing, grooming, transferring to/from bed, toileting, walking, standing, or exercising.

• Assists patients with daily medication and supplements.

• Turns and repositions bedridden patients.

• Ensures proper resident/patient diet based on their dietary restrictions.

• Measures and records food and liquid intake.

• Examines patients for open wounds, bruises, or blood in urine.

• Notes and communicates patient/resident behavior and changes in mood.

• Gathers medical supplies.

• Cleans rooms and bed linens.

• Checks and records vital signs, including blood pressure, pulse, temperature, and respiration rate under the supervision of a licensed nurse.

• Answers to patient calls and needs.

REQUIRED SKILLS/ABILITIES

• Excellent written and verbal communication skills.

• Strong interpersonal and team development skills.

• Gracious and welcoming personality for customer service interaction.

• Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteer, and other facility staff.

• Ability to multi-task and remain calm under stress.

• Ability to organize and prioritize work.

• Maintains Villa dress code and hygiene policies.

• Ensures all elements of the Villa Abuse Policy are maintained and enforced.

• Performs duties, which may include transportation or residents/patients, as assigned in Facility.

• Resident Rights

• Knows the Resident Rights and helps resident understand and exercise their rights.

• Reports resident concerns, complaints, comments to appropriate Administrative personnel.

• Maintains confidentiality of all resident information.

• Safety

• Knows and follows Villa Center Rules.

• Demonstrates proper use of equipment. Reports equipment needs or repairs.

• Follows facility smoking policy.

• Reports and follows appropriate protocol to report any accidents/incidents of residents, staff, or visitors to the appropriate Administrative personnel.

• Reports any hazardous conditions/equipment.

• Understands and follows any Disaster Plans.

• Understands and follows infection control standards, policies, and procedures.

• HIPAA

• Follows and adheres to Villa’s policies and procedures regarding HIPAA compliance.

• Ensures integrity and confidentiality of all patient financial data.

• Reports all suspected violations of company’s HIPAA policies and procedures to appropriate Administrative personnel.

• Responsible, attentive, knowledgeable and provides high quality care to patients.

• Must be able to adapt to a flexible work schedule, including overtime, holidays, nightshifts, and weekends.

• Possess special interest in, and a positive attitude about, working with short and long-term care residents and the elderly.

• Must be willing to participate in all-hands on dining.

• Ability to read, writes, speak, and understand English.

• Meets all health requirements, as required by law.

• Demonstrate basic computer knowledge and ability with an aptitude to learn company applications. Microsoft Office version 1997, 2000 or XP, MS Word, MS Access, MS Excel, E-mail, Outlook, Internet Explorer.

• Perform other duties as assigned and consistent with level of preparation and experience.

EDUCATION and EXPERIENCE:

• High School Diploma or GED.

• State Certified Nursing Assistant License/Certification.

ENVIRONMENTAL AND PHYSICAL REQUIREMENTS:

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.

• Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.

• Meet all health requirements as needed.

• Dialogue concerning ADA reasonable accommodations are always available upon request – i.e. the interactive process.

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa's Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day: Be Welcoming To All, Establish a Relationship, Trust & Respect, Teamwork, Engage & Communicate & Recognize.

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